Call us on 07454 945571
Delivery
We try to dispatch everything within 15 working days so please allow at least that time to pass before contacting us for delivery updates. The 3d printed items such as the SLRs and the attachments can take up to 20 working days - each rifle takes about 23 hours of printing time then we need to frame them. We're trying to keep a small stock level and as soon as we can get them sent out we will but please bear with us, especially as these are a new product and we are working it all out!! We will send you a message via the email address you provide with your Royal Mail tracking reference when your order is on its way so please keep an eye on your email for those. If you haven't had a message from us, then it's likely your frame hasn't yet been dispatched. At busy times like Father's Day and Christmas, things can take longer so please order early as everything is individually handmade, they are not mass produced.
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RETURNS
If the item is in good order and there is no mistake then we don't offer a refund as the frame has been made specifically for you and cannot be used elsewhere. However, we will always do our best to help so if you do have any concerns, please just get in touch. We may also use our judgement to complete an order if incorrect or incomplete information has been supplied. We reserve the right to cancel your order for any reason and refund monies paid.
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